6010 Commerce Blvd Ste 148, Rohnert Park, CA 94928
(707) 303-2020
sales@backofficetg.com

Services

SERVICE DESK PREMIER

Service Desk Premier package provides a full-time, outsourced IT department without the cost of hiring your own in-house. Our certified technicians will proactively monitor your infrastructure, keeping everything in working order so you can concentrate on serving your clients. We’ll take care of all your technology needs, including daily data backup and system monitoring, disaster recovery planning, security assessments, and so much more for a fixed monthly fee.

Flat fees

Get comprehensive IT services and support at a fixed monthly price

Fast Response Times 

We respond to support requests within an hour and usually resolve them within 24 hours

Fantastic Support

Our help desk team is readily available to resolve all your IT issues. Knowledgeable customer care teams ensure reliability, accuracy, and security for all your IT services.

ALL INCLUSIVE SERVICES; ONE MONTHLY FEE

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MANAGED IT SERVICES

Many IT organizations spend 80% of their time supporting and maintaining infrastructure equipment and applications, and only 10% on innovation. But modern business requires that those two percentages be reversed. BTG helps clients bridge the gap between traditionally built and operated infrastructures to agile, modern hybrid cloud environments that leverage next-generation managed services.

Boost Productivity, Reduce Running Costs

We offer cost-efficient business solutions to leverage emerging technologies while increasing overall productivity.

Layered Security Services

We work hard to prevent, fix, and recover from potential risks that can significantly impact your network. We continually work to keep the most advanced solutions for Anti-virus Optimization, Malware Removal, and Root Cause Analysis

Backup and Disaster Recovery

Your data is business-critical. We ensure that we protect your most valuable digital assets with advanced, automated tools so you can sleep at night.

LET OUR TOOLS HELP YOU REDUCE RISK

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TECHNOLOGY CONSULTING SERVICES

Don’t let your legacy systems slow you down or stifle growth. Pivot wisely to new technology and differentiating capabilities while modernizing your legacy IT for innovation at speed. Partner with us to apply new technology to address some of your biggest business challenges and opportunities, helping you grow your core business and build and scale new offerings with innovation and agility. As your guide throughout the transformation journey, we start with a technology and ecosystem strategy to build a future-ready foundation, then we develop a roadmap for change that integrates with your workforce and business processes—all in a highly secure environment.

Developing comprehensive security strategies to reduce internal and external threats

Business risk hinders a company’s ability to provide its investors and stakeholders with expected returns. A company can reduce negative exposure to business risk by identifying internal risks and external risks.

Migrating businesses to the cloud

Define your data early in the process, find the databases that best meet your operational needs, and establish a solid plan to take advantage of big data opportunities in the public cloud.

Integrating communication and collaboration systems

Our experts will remotely monitor and manage your systems, help you select and install new applications, recommend best-fit solutions so you don’t overspend on features you don’t need, and deliver upgrades as soon as they’re available.

LET US HELP YOU WITH YOUR TECHNOLOGY

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HARDWARE REFRESH


“Everyone knows” that you should refresh your hardware on a three-to-five–year basis. We understand, IT budgets don’t grow on trees and management isn’t always interested in upgrading when things seem to be working just fine. At the same time, other business units are screaming for better performance for the apps that drive their departments. You are required to keep pace with your competitors. 

GET A CUSTOMIZED REFRESH STRATEGY THAT SUITS YOUR IT & BUSINESS NEEDS

Of course, this will require upfront costs to alter the technology of an entire corporation, but this new technology will help you stay ahead of the competition.

DECREASE DOWNTIME AND GET THE MOST FROM YOUR HARDWARE INVESTMENTS.

Continually updating technology to keep pace with innovation shows a business’ willingness to evolve rather than remain static. Your clients are drawn to companies that stay on top of their game, and other businesses are more likely to partner with well-equipped business leaders.

TECHNOLOGY STRATEGY

The world within which IT organizations operate is ever-changing, and successful organizations need to rapidly react to shifts in business environment and technical capability. Frequent technology shifts change the way you work, the tools you use, and the operational procedures you require. To meet the challenge, BTG can help you develop short, mid, and long-term strategies to address these opportunities and challenges.

GET THE MOST OUT OF YOUR NEXT TECHNOLOGY PURCHASE

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OFFICE 365

Microsoft Office 365 provides small businesses with collaborative and productive solutions. Integrating online versions of Microsoft’s email and collaboration software with Office ProPlus Suit in a cloud-delivery model keeps productivity high and costs low. With Office 365 management from BTG you get predictable costs, guaranteed uptime and 24/7 enterprise support. We take care of migration and/or implementation of Office 365. We also offer IT management services and support at a low-priced subscription.

Office 365 Business

Full Office applications with 1TB of OneDrive business cloud storage to edit and share your documents across your devices

Office 365 Business Essentials

Business class email and calendaring with Office online, video conferencing, and cloud storage

Office 365 Business Premium

Maximum features from both Office 365 Business and Essentials plans for an extremely versatile business tool

The Microsoft Office productivity suite is a staple in every SMB desktop or laptop. Now, you can optimize these powerful tools even more with BTG’S cloud-based Office 365 services. No need to worry about software licenses as your company grows. Pay a flat monthly fee and conveniently add or remove users as needed. Give your employees the convenience of working anytime, anywhere with real-time access to data on any internet-connected device. Office 365 enhances collaboration by letting several users view, comment, and share projects all at once.

LET US HELP YOU MOVE TO THE CLOUD

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